Prolionbet FAQ
Find answers to your questions below

No. Prolionbetonly one account per person is allowed. Attempting to create multiple accounts will result in all accounts being suspended and balances may be forfeited. If multiple family members share the same device, please notify support in advance.

ProlionbetYou must be at least 18 years old to register. Age is verified during the KYC process. Any account found to belong to someone under 18 will be closed immediately.

Click "Forgot Password?" on the login page. Enter your registered mobile number and a 6-digit OTP will be sent to you. Use the OTP to set a new password. The entire process takes just 2–3 minutes. Go to the login page →

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to submit a photo of your National ID (NID) or passport. Verification is usually completed within 24 hours. Providing accurate information ensures a smooth process.

If your account has been suspended, please email our support team. Accounts are typically suspended pending verification or due to a suspected policy violation. Providing accurate information will help us resolve the issue quickly.

You can update your email, address, and contact details from Account Settings. To change your name or date of birth, please contact support with your KYC documents. Changing your phone number requires OTP verification.

To delete your account, send an email to support. Make sure to withdraw your balance before deletion. For self-exclusion, Responsible Gaming page for details.

ProlionbetAccepted payment methods for deposits at :

• 📱 bKash – Fastest & most popular
• 💳 Nagad – Instant Credit
• 🚀 Rocket – Simple & Reliable
• 🏦 Bank Transfer (DBBL, Dutch Bangla, etc.)
• ₿ Crypto (USDT, BTC, ETH)
• 💳 Credit/Debit Card (Visa, Mastercard)

ProlionbetThe minimum deposit is just ৳500. Limits may vary by payment method. Both bKash and Nagad start from ৳500. For crypto, the minimum is 5 USDT.

Deposits are instant with most payment methods — typically within 1–3 minutes. Bank transfers may take 1–2 hours. Transfers made at night or on weekends may take slightly longer. If you run into any issues, please contact support.

Prolionbet No additional charges are applied to deposits. However, your payment provider (bKash, bank, etc.) may charge their own transaction fees. Blockchain fees apply to crypto deposits.

If a deposit fails, first check your bank or mobile banking app to see whether the amount was deducted. If money was deducted but has not appeared in your account, contact support with your transaction ID. The issue will be resolved within 24 hours.

The daily deposit limit for regular members is ৳50,000. VIP members enjoy a higher limit. You can also set your own daily limit in Account Settings — this is Responsible Gamingis part of.

Once a deposit is successfully processed, it cannot be reversed. However, you can withdraw your funds at any time. Please ensure your KYC verification is complete before making a withdrawal.

ProlionbetAt , most withdrawals are completed in just 3–5 minutes. bKash and Nagad are the fastest options. Bank transfers may take 1–3 hours. If KYC verification is required for your first withdrawal, it may take up to 24 hours.

The minimum withdrawal is ৳500. bKash and Nagad allow up to ৳25,000 in withdrawals per day. Bank transfers have a higher limit. VIP members are eligible for larger withdrawal amounts.

Prolionbet Prolionbet charges no withdrawal fees. However, your payment provider may apply their own charges. Network fees apply to crypto withdrawals. All applicable fees are disclosed upfront.

Withdrawals are typically pending for 3–5 minutes. If a withdrawal remains pending for more than 30 minutes, please contact support. Withdrawals may be held if KYC is incomplete or bonus wagering requirements have not been met.

Common reasons for a rejected withdrawal: incomplete KYC verification, unmet bonus wagering requirements, mismatched account details, or a security review. In each case, the reason will be communicated via email.

Yes, winnings from bonuses can be withdrawn — but the bonus wagering requirements must be met first. For example, if a 100% bonus carries a 10x wagering requirement, you must wager the combined bonus and deposit amount ten times over. Full details are listed on each bonus page.

No. For security reasons, withdrawals can only be made to your own registered payment account. Withdrawals to third-party accounts are not permitted and will be considered a violation of our terms.

ProlionbetAfter registering, the welcome bonus is automatically credited on your very first deposit — no code required. A minimum deposit of ৳500 qualifies you for up to 100% in bonus funds. There's no separate claim process needed.

A wagering requirement tells you how many times you must bet your bonus before you can withdraw it. For example, a ৳1,000 bonus with a 10x requirement means you need to place ৳10,000 in bets. In some cases, your real-money balance may also count toward the requirement—not just the bonus. Check the Promotions page for full details.

Share your referral link or code with a friend. When your friend registers using that code and makes their first deposit, both of you will receive a bonus. The referral bonus amount varies by promotion. View the current offer on the Promotions page।

Yes, most bonuses are valid for 7–30 days. If wagering requirements are not met within that period, the bonus will be forfeited. The expiry period is stated in each bonus's terms, so make sure to read the conditions as soon as you receive a bonus.

Voucher codes are available through Prolionbet's official social media, email newsletter, and Voucher Pageavailable. To use a code, log in to your account, go to the Deposit or Bonus section, and enter the code.

Weekly or monthly cashback bonuses are credited to your account automatically at the designated time. Typically, a percentage of your net losses from the previous week is returned. To view the current cashback offer, Promotions Page Visit

Yes, you can make a deposit without accepting a bonus. Simply select the "No Bonus" option at the time of deposit. Playing without a bonus means no wagering requirements apply to your withdrawals.

Prolionbetoffers betting on 50+ sports:

• 🏏 cricket – IPL, BPL, World Cup, Test
• ⚽ Football – Premier League, Champions League
• 🎾 Tennis, 🏸 Badminton, 🏀 Basketball
• 🎮 E-Sports – CSGO, Dota 2, LOL
• 🎰 Casino, slots, live dealer, lottery

Live betting means placing bets on a match in real time as it unfolds. Odds change from moment to moment, and you can watch the live score to place your bet at exactly the right time. Live betting is far more thrilling, but quick decision-making is essential.

If a match is cancelled or abandoned, bets are generally voided and stakes refunded. However, if a specific innings or time period has been completed, the result may still stand. For full details, Terms & Conditions on the page.

The minimum bet for Sports Betting is ৳50. Some slots in the casino can be played for as little as ৳10. High roller tables have significantly higher limits. Each game or event displays its own individual limits.

An accumulator, or parlay, combines multiple selections into a single bet. Every selection must win for you to receive a payout—if even one loses, the entire bet is lost. The trade-off is significantly higher rewards when you do win. High risk, high reward—beginners should proceed with caution.

The Cash Out feature lets you settle your bet for a guaranteed amount before the match ends. If the game is going your way but you don't want to risk it, Cash Out and lock in your profit. Or, if things turn against you, Cash Out early to minimize your losses.

Prolionbet's on the Lottery page Browse the current draws, pick your tickets, and make your purchase. Ticket prices and prize amounts vary by draw. Draw results are published live with full transparency. Any winnings are automatically credited to your account.

Yes, Prolionbet An internationally licensed online gaming platform. We operate under strict regulatory standards and undergo regular third-party audits. Your funds and personal data are completely secure.

Yes. Prolionbet We use AES-256-bit encryption. Your data is never sold to third parties. Our Privacy Policy for full details.

Go to Account Settings → Security → Two-Factor Authentication → Enable. Once OTP-based 2FA is activated, a verification code will be sent to your mobile every time you log in. This keeps your account protected against unauthorized access.

Change your password immediately and notify support. We will temporarily freeze your account and review all activity. Log out from all devices. Going forward, use a strong password and enable 2FA.

No, never. No Prolionbet staff member will ever ask for your password, OTP, or payment details via phone, message, or email. Anyone requesting such information in Prolionbet's name is a scammer — report it to support immediately.

Yes. Prolionbet A Certified Random Number Generator (RNG) is used. All slots and casino games are audited by third parties, with fairness fully guaranteed. Sports Betting odds follow international market standards.

Account Settings → Responsible Gaming → Self-Exclusion. You can exclude yourself for as little as 1 month or permanently. For more details, Responsible Gaming page for details.

Prolionbet Download the app directly from our Download page Download from . The app is available for both Android APK and iOS. Always use the official site to ensure you're downloading the latest, secure version.

Before downloading the APK file, enable "Unknown Sources" or "Install Unknown Apps" on your phone (Settings → Security). Tap the APK file to install it. For security, it's generally recommended to turn this permission back off after installation.

The app offers faster loading, push notifications, fingerprint login, and app-exclusive bonuses. While all features are available on the website, the experience is hard to match compared to the app. Most regular players prefer the app.

Older versions may have missing features and potential security vulnerabilities. We notify users of updates via push notifications and in-app messages. We always recommend using the latest version.

Start by closing the app and reopening it. Check your internet connection. Clear the app cache (Settings → Apps → Prolionbet → Clear Cache). If the problem persists, uninstall and reinstall the app, or contact support.

Yes. You can manage this in the app settings or your phone's notification management section. Prolionbet App notifications can be customised. You can keep only important alerts and turn off marketing notifications.

No. Only one account should be used per device. Creating multiple accounts Prolionbet's terms of service. If family members share the same network, please notify support in advance.