Data Protection Policy

Prolionbet Privacy Policy – Your data is completely safe with us.

Find out clearly how your personal data is collected, stored, and used at prolionbet — and what rights you have over it.

Updated: January 2026
Reading time: ~12 minutes
Fully in Bangla
AES-256 secured
Security summary
AES-256 Encryption
All data protected to the highest standard
Data Is Never Sold
Never sold to third parties
Minimal data collection
Only essential information is collected
Right to Erasure
Data deleted upon request
Marketing opt-out
Opt out of promotional messages at any time

How committed we are to protecting your privacy

Every data point you share with Prolionbet is handled with the utmost care

Top-Grade Encryption
Prolionbet secures all personal and financial data using AES-256-bit encryption and SSL TLS 1.3 — the same standards used by banks and government institutions.
Bank-Grade Protection
You're in control of your data
You can view, correct, or request deletion of your data at any time. Prolionbet fully respects your data rights.
Your rights are protected
Never Sold to Third Parties
Prolionbet never sells your personal data to third parties. Only limited information is shared with partners strictly necessary for delivering our services.
Sale of data is strictly prohibited
Data Minimisation Policy
We believe in collecting only what's necessary to provide our services — nothing more. prolionbet has no interest in gathering excessive or unnecessary data.
Data Minimisation
Scheduled Data Deletion
When your account is closed or the retention period expires, your data is automatically and securely deleted. Where legal obligations apply, data is retained for the minimum required period.
Automatic Deletion
Data support
For any questions or concerns regarding your data, Prolionbet's dedicated privacy support team is available 24/7 to assist you.
24/7 Support
Last updated: 1 January 2026
Language: Bengali (bn-BD)
Read first
By using the prolionbet platform, you agree to this Privacy Policy. Please read it carefully in full.
1

Introduction & Scope

Prolionbet Your privacy is our highest priority. This Privacy Policy explains what happens when you use our website, mobile app, or any of our services — Prolionbet What information we collect, how we use it, and what rights you have.

This policy Prolionbet– applies to all services, products, and platforms of. We adhere to international data protection standards and handle your personal information with the utmost respect.

🔐
Our commitment: Your data is used solely to provide you with our services — it will never be sold or misused.
2

What Information We Collect

Prolionbet The following types of information are collected in order to provide our services:

Identity Information:

  • Full name, date of birth, and nationality
  • Mobile number & email address
  • Postal address (for KYC verification)
  • National ID or passport number (for identity verification)

Financial Information:

  • Payment account details (bKash, Nagad, Rocket, etc.)
  • Transaction History – Deposit, withdrawal & betting records
  • Bank account or card details (where required)

Technical Information:

  • IP address and device identifier
  • Browser Type & Operating System
  • Login time and session information
  • Cookie & tracking data (discussed separately below)
⚠️
Important: Prolionbet will never ask for your password, OTP, or full card number by phone or email. Any such request is fraudulent.
3

How Information Is Collected

Prolionbet Information is collected through the following methods:

  • Directly from you – During registration, login, payment, and support interactions.
  • Automatically – via cookies and server logs while using the website or app.
  • From third parties – Limited information from payment gateways, KYC verification services, or affiliate providers.
  • From public sources – For verification purposes from social media or public records to prevent fraud.
4

Purpose & Grounds for Data Use

Prolionbet Your information is used for the following purposes:

PurposeLegal basisExample
Account ManagementContractual obligationLogin & Security
Payment ProcessingContractual obligationDeposit / Withdrawal
KYC & Identity VerificationLegal ObligationsAge & identity verification
Fraud preventionLegitimate InterestUnusual activity detection
Customer SupportContractual obligationTroubleshooting
Marketing & PromotionsConsentBonus offers, newsletters
Platform ImprovementLegitimate InterestImproving user experience

Your data is used for marketing purposes only with your consent. You may opt out of marketing communications at any time.

5

Data Sharing Policy

Prolionbet Your personal data is never sold. However, limited information may be shared in specific circumstances in order to deliver our services:

  • Payment provider – To process bKash, Nagad, Rocket, and other transactions.
  • KYC verification services – third-party verification providers for identity confirmation.
  • Game Providers – Relevant information for playing specific games.
  • Regulatory Authority – To government or regulatory authorities when legally required.
  • Legal process – to comply with court orders or assist in investigations.

To each partner Prolionbet– are required to comply with our data protection standards and may only use information for the specific purposes agreed upon.

Rest assured: Your information is never shared with advertisers, data brokers, or unrelated third parties.
6

Cookie Policy

Prolionbet The website and app use various types of cookies — small text files stored on your device.

Cookie TypePurposeDurationCan it be disabled?
Essential Login Sessions & Security At end of session No
Functionality Language & Preference Settings 1 Year Yes
Analytics Understanding user behaviour 2 years Yes
Marketing Relevant advertising 90 days Yes

You can disable optional cookies at any time through your browser settings. Please note that doing so may affect certain features of the platform.

7

Data Retention & Deletion Policy

Prolionbet Data is not retained beyond the applicable period. Below are the retention timelines for different types of information:

3 Years
Account Information
Retained for up to three years after account closure
5 Years
Financial Transaction Records
As required under Anti-Money Laundering laws
1 Year
Login & Session Logs
For Security Investigations
90 days
Support chat records
To Improve Service Quality
Legal order
In the event of a legal dispute
Relevant data is retained until the resolution of any dispute

Once the retention period expires, your information is permanently and securely deleted.

8

Your data rights

Prolionbet– You have the following rights regarding your relationship with:

👁️
Right to Access
You may request to know what personal data we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
Request the deletion of your data under certain circumstances
⏸️
Right to Restrict Processing
You may request that data processing be restricted in certain cases.
📦
Right to data portability
Request to receive your data in a structured format
🚫
Right to object
Object to the use of your data for specific purposes
🔔
Marketing opt-out
Opt out of promotional communications at any time.

To exercise these rights, please contact our Privacy Team. We will endeavour to respond within 30 days.

9

Security Measures & Technology

Prolionbet We use industry-leading technology to keep your data secure:

  • AES-256-bit encryption – for all stored data.
  • SSL TLS 1.3 – for all data transfers.
  • Two-Factor Authentication (2FA) – for account access.
  • Firewall & DDoS Protection – At the server level.
  • Regular security audits – by third-party experts.
  • Penetration Testing – to identify vulnerabilities.

In the event of a data breach, Prolionbet Authorities and affected users will be notified directly within 72 hours.

🛡️
Stay protected: Use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately.
10

Child Protection Policy

Prolionbet's services are intended for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.

If we become aware that a minor is using our platform, we will immediately suspend their account and delete any data collected.

For Parents
If your child has accidentally accessed this platform, please contact our support team immediately. We will take prompt action.
11

Privacy Policy update process

Prolionbet We may update this Privacy Policy from time to time. When changes are made:

  • You will be notified by email or in-app notification before any significant changes take effect.
  • The date of the latest update is always displayed at the top of this page.
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.
  • Previous versions will be archived and made available upon request.
12

Contact & Data Protection Officer

For any privacy-related questions, complaints, or to exercise your data rights Prolionbet– Contact us at:

  • Email: privacy@prolionbet.net
  • Support email: support@prolionbet.net
  • Live Chat: 24/7 Bangla Support on Website

We are committed to responding to all data-related requests within 30 days.

Frequently Asked Questions About Privacy

Absolutely not. Prolionbet never sells your personal information to any third party. We only share limited data with partners essential to delivering our services – and they are required to comply with our data protection standards.

Upon account closure, data is retained in accordance with our data retention policy. Financial transaction records may be kept for up to five years as required by law. General account information is deleted three years after closure. You may also submit a formal request to have your data erased.

Customer support calls may be recorded for quality assurance purposes. You will be informed of this at the start of the call. Live chat conversations are retained for up to 90 days.

You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any email, or by updating your notification settings in your account. Alternatively, contact our support team and we'll handle the opt-out for you. Please note that transactional and security-related messages will continue to be sent.
Our Safeguards
AES-256 Encryption
SSL TLS 1.3
2FA Support
DDoS protection
Regular audits
72-hour trigger
🔐
Your Data Is Safe
Every piece of your data on prolionbet is protected to the highest standard.
Register
Certification
🏅
International licence
Global Gaming Authority
Independently audited
Third-party verified
🛡️
Responsible Gaming
Compliance with international standards
🦁

Play safe, play happy – join Prolionbet

Get familiar with our Privacy Policy and get started with confidence. Your data is completely safe with Prolionbet.

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